Marketing Moms

Think Like a Marketer, Talk Like a CEO with Rich M. Smith

Kelly Callahan-Poe Season 1 Episode 86

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0:00 | 28:16

What happens when a marketer walks into a boardroom speaking the wrong language? Behavioral marketing strategist and CMO Rich M. Smith unpacks why the gap between marketing and the C-suite isn't a personality conflict — it's a predictable cognitive phenomenon. Rich breaks down how loss aversion, outcome bias, and WYSIATI quietly sabotage marketing budgets, and what it takes to translate your strategy into the language of revenue, risk, and growth. From his 6-part CEO Translation Layer to the monthly meeting that builds more trust than any dashboard, this is a masterclass in making marketing make sense where the decisions get made.